

If your iPhone is selected, but you see a black screen in the QuickTime Player.Close the Quicktime Player and disconnect and reconnect your iPhone before trying again, starting at Step 1.Close and reopen Quicktime Player and try again, starting from Step 3.

Check for the "Do you trust this computer?" alert on your iPhone's screen and select Yes if it's appeared.If you do not see your iPhone as an option after clicking the drop-down menu.Also, note that you do not need to press the red Record button in the Quicktime Player at any point.Please make sure the QuickTime Player window does not block the user from seeing the test instructions.Choose the QuickTime Player window (labeled "Movie Recording") as the window to record.

